Privacy Policy 

Version 2.1 | Effective March 2026

1. Introduction

At Songjog Shop, we respect your privacy and are committed to protecting your personal data. This policy outlines how we handle your information when you visit our website, use our mobile application, or interact with our services.

2. Information We Collect

We collect and process the following categories of data:

• Identity Data: Name, username, or similar identifier.

• Contact Data: Billing address, delivery address, email address, and telephone numbers.

• Transaction Data: Details about payments to and from you and other details of products you have purchased from us.

• Technical Data: IP address, login data, browser type and version, time zone setting, and location data.

• Usage Data: Information about how you use our website, products, and services.

3. How We Use Your Personal Data

We only use your data when the law allows us to. Most commonly, we use your data to:

• Register you as a new customer and manage your account.

• Process and deliver your order, including managing payments, fees, and charges.

• Notify you about changes to our terms or privacy policy.

• Improve our website, products/services, marketing, and customer relationships.

4. Data Security & Encryption

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We use Secure Sockets Layer (SSL) technology for all data transmissions. Access to your personal data is limited to employees and third-party partners (like couriers) who have a business "need to know."

5. Third-Party Disclosure

We do not sell, trade, or rent your personal data to third parties. We only share information with:

• Logistics Partners: To ensure the delivery of your physical goods.

• Payment Gateways: To process your transactions securely.

Law Enforcement: When required by the laws of the People’s Republic of Bangladesh.